Terms of Service

Effective Date: March 13, 2025
Last Updated: March 13, 2025

Welcome to Astra Kira!

These Terms of Service ("Terms") govern your access to and use of our website, platform, products, and services. By using Astra Kira, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. Introduction

Astra Kira ("we," "our," or "us") is a business and technology consulting platform focused on AI, Machine Learning, Data Science, IT Consulting, Custom Software Development, Digital Marketing, and Business Intelligence. Our services include:

  • IT Consulting and On-Site IT Consultants
  • Machine Learning, AI, and Automation Solutions
  • Custom Software Development
  • Data Science & Business Intelligence Solutions
  • Digital Marketing and Traditional Media Integration
  • Web and Mobile App Development
  • SaaS and Subscription-Based Business Models

These Terms apply to all users, including individuals, businesses, and developers using Astra Kira’s services.

2. Eligibility & Account Registration

2.1 Who Can Use Astra Kira?

To access or use Astra Kira, you must:

  • Be at least 18 years old (or the legal age in your jurisdiction).
  • Have the legal authority to enter into agreements.
  • Provide accurate and complete registration information (if applicable).

Astra Kira reserves the right to refuse service or terminate accounts that violate these Terms.

2.2 Account Security

If you register for an account:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must immediately notify us of unauthorized access to your account.
  • You may not share or transfer your account to another person without our consent.

3. Acceptable Use Policy

3.1 Prohibited Activities

When using Astra Kira, you agree NOT to:

  • Violate any laws or regulations.
  • Use our services for fraudulent, illegal, or unethical purposes.
  • Upload or distribute malware, viruses, or malicious code.
  • Interfere with Astra Kira’s infrastructure, networks, or security.
  • Scrape, copy, or extract Astra Kira content without authorization.
  • Impersonate Astra Kira, its employees, or other users.
  • Use automated bots or scripts without explicit permission.

Violating these rules may result in suspension or termination of your account without notice.

4. Payments & Subscription Services

4.1 Fees & Billing

Some Astra Kira services require payment. By purchasing or subscribing to our services:

  • You agree to pay all applicable fees.
  • Payments are processed through third-party platforms (e.g., Stripe, PayPal).
  • Astra Kira is not responsible for third-party payment processing errors.

4.2 Refund Policy

Refunds are granted at Astra Kira’s discretion based on service agreements. Some digital products, consulting services, or SaaS subscriptions may be non-refundable unless explicitly stated.

4.3 Subscription & Cancellation

For subscription-based services:

  • Subscriptions automatically renew unless canceled before the renewal date.
  • You may cancel anytime, but refunds for partial subscription periods are not guaranteed.

5. Intellectual Property

5.1 Ownership of Content

All content, including logos, code, documentation, articles, and research, is owned by Astra Kira unless stated otherwise. Unauthorized use, copying, or redistribution is strictly prohibited.

5.2 User-Generated Content

Users may submit comments, reviews, or contributions to Astra Kira’s platform. By doing so, you grant Astra Kira a non-exclusive, royalty-free, worldwide license to use, modify, and distribute such content. We reserve the right to remove or modify any user-generated content that violates our policies.

6. Third-Party Services & Integrations

Astra Kira integrates with third-party platforms, including:

  • Cloud Computing & Data Storage: AWS, Google Cloud
  • Payments & Transactions: Stripe, PayPal
  • AI & Machine Learning Tools: OpenAI, TensorFlow, PyTorch
  • Marketing & Advertising Platforms: Facebook Ads, Google Ads, Multimedios TV & Radio

By using Astra Kira, you acknowledge that:

  • These third-party services have their own terms and policies.
  • Astra Kira is not responsible for third-party service failures or breaches.

7. Data Protection & Privacy

Our collection and use of personal data are governed by our Privacy Policy. By using Astra Kira, you consent to data collection practices such as:

  • Analytics & Usage Tracking
  • Cookies & Session Storage
  • Third-Party Integrations for AI & Marketing

We comply with GDPR, CCPA, and other applicable privacy laws where required.

8. Service Availability & Disclaimer of Warranties

8.1 Service Interruptions

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Astra Kira is not liable for outages due to:

  • Scheduled maintenance
  • Technical failures
  • Third-party service interruptions
  • Cyberattacks or force majeure events

8.2 No Guarantees or Warranties

Astra Kira provides services "as is" and "as available" without warranties of any kind. We do not guarantee that:

  • Services will meet your specific requirements.
  • AI-generated insights, analytics, or automation will be error-free.
  • Third-party integrations will remain compatible indefinitely.

Users assume full responsibility for decisions based on Astra Kira’s services.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Astra Kira is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our total liability for claims shall not exceed the amount paid by the user for the service in the last 6 months.
  • Users agree to indemnify Astra Kira against claims, losses, and liabilities caused by their misuse of the platform.

10. Termination & Account Suspension

Astra Kira may suspend or terminate accounts:

  • For violation of these Terms.
  • Due to fraudulent, illegal, or harmful activity.
  • If Astra Kira discontinues or modifies services.

Users may terminate their accounts at any time. However, termination does not guarantee refunds unless explicitly stated.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction]. Disputes must be:

  • First resolved informally by contacting our support team.
  • If unresolved, settled by binding arbitration in accordance with [Insert Arbitration Rules].
  • Legal action may only be taken in the courts of [Insert Jurisdiction].

12. Updates to These Terms

Astra Kira may modify these Terms at any time. We will notify users of significant changes via email or website announcements. Continued use after modifications constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: contact@astrakira.com
🌐 Website: https://astrakira.com